Monday it is

Corky had a Dr. Appointment at 11:00 this morning, and wasn't even brought to a room until 12:50. The orthopaedic person she was assigned is not a great Dr. and has a horrible bedside manner. He has done literally nothing to help her back get any better, and it has in fact gotten worse under his care. This entire work accident has been a complete cluster fuck from the beginning. The fall happened because her manager left an empty pallet on the floor - the same floor she backs over while pulling a produce cart. That's just the beginning. She filed it as appropriate with her manager, but he did not file a damned thing for three months. He did nothing to alter her work (heavy lifting), during that time, and it only got worse. Once workman's comp was involved, they sent her to a Dr. a month later. That Dr. got her in physical therapy, which was working except for her not having any accommodations at work, so at best it was zero sum. Her back felt great after PT, until she went to work later the same day or the next day. After weeks of PT with no gain, she was taken off of physical labor and placed on desk work and referred to the Orthopedic guy. He told her to wait for 6 weeks and see him again. He cancelled that appointment and rescheduled for today. There is no improvement and her back is worse because of a dearth of PT during the last couple of months. Now he wants her to get an epidural, NOT see chiropractor, and come back in 6 more weeks. She is calling the original workers comp doctor to get another opinion.
And after a weekend when she was so incredibly supportive, I had no reference of how to accept the support, I am now at a point where I feel inadequate in supporting her. She is angry and frustrated, and I know why and think these are totally valid feelings in this situation. I have no idea how best to support her. In my most recent long term relationship, I left him alone because that is what he needed. I don't know what she needs and I feel like I am failing because if that and because she is too angry to voice her needs other than to have her back be healthy again...